NOC Network Specialist- Tier 1
We have several job openings for Tier-1 Network Operations Center (NOC) technicians. Candidate must have local area networks knowledge, including routers, switches and firewalls. No prior experience required, but must have demonstrable skills. The Tier-1 technician will have responsibilities that include working customer trouble tickets, processing incoming alarms and email requests, trouble-shooting/testing physical layer circuit conditions, activating IP Service transports, answering incoming telephone calls, and updating customer account data. They will also be receiving, analyzing, monitoring & resolving network problems in a timely fashion with minimal guidance from more senior technicians or supervisor. The right candidate must be flexible with shifts. The candidate must have a working knowledge of Cisco IOS and data local area networks.
Education: Bachelor degree in electronics or computer science. VMware, A+ or Network + certifications encouraged. BSEE or BS Computer Science a plus. English and Spanish written/verbal skills required. Must pass ICND test within 3 months ad obtain CCNA certification within 6 months of being hired.
Join Optivon, a fast growing company in Puerto Rico, and get your career on the fast track. As a leading information services and telecommunications company based on innovation, we are passionate about deploying high-caliber IT and communications expertise. To satisfy our constant need for top-notch expertise, we actively seek talented technical professionals with all levels of information technology and telecommunications skills. We need the best professionals to join our team.
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Equal Opportunity Employer.