Key Benefits of Using Cloud PBX


On-premise phone systems are becoming a thing of the past. Businesses are demanding unified communication and reliability that simply cannot be provided using on premise PBX.

Has your company made the move?

If the answer is no, likely your reasoning is that your current on premise system works just fine. However, are there issues limiting your productivity? Are you experiencing long unexpected service outages or even long planned outages for onsite maintenance? Are you bogged down by expensive equipment costs? Do your multiple locations or remote workers feel disjointed? If you answered yes to any of these questions, it’s time for an upgrade.

It is true, this is not a small change. Where do you start? Here are a few key benefits of using cloud PBX services to help guide you.

Unified Communications (UC)
Enjoy the flexibility of using your mobile phone, desktop, or tablet. You’re no longer tied to a desk phone.

Integration
Use your CRM system to its full potential and integrate it with Optivon’s Cloud PBX. Your agents will have access to customer information as the call is coming in to ensure that every phone call is efficient and productive.

Mobility
Give your remote employees the tools to communicate with the office as if they are physically in the office.

Scalability
Let Optivon grow with your business and only pay for what you use.

Reduces costs
Make your calls using VoIP to reduce your telecommunication costs.

Easy administration
Adjust features and settings using any web browser.

For more information on Optivon’s cloud communication offerings, visit our website, facebook, and other related blog posts.

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Related Blog Posts:
4 Keys to Improving Customer Experience
What You Really Need to Know about Cloud PBX