Month: November 2015

Your working life moves constantly from desk to laptop to mobile smart phone to iPad. Now you can use all the features of your Optivon phone services from almost any device whether at your desk, at home or on the move.

Your Optivon phone service can be used to make or receive calls from your desk phone, your PC or Mac and your mobile devices. Look up your contacts, make and receive voice or video calls or chat with colleagues, no matter which device you are using or where you are. With Accession Communicator you can seamlessly move from device to device, or from cellular to Wi-Fi, even in the middle of a call. Now you can work from anywhere, with all the features you value so much when you’re in the office, and all connected to your office phone number.

• Instant messaging integrated with other users in your company
• View your entire corporate directory or just the contacts you want
• View “presence” status for your co-workers
• Use Call Jump to move a call from your mobile device to your desk phone, Accession Desktop, or any number you choose
• Optimized user experience enables users to segregate business usage and calls from personal usage.

Accession extends the rich experience found in Cloud Voice to your mobile device. Make and receive calls or easily move them between your desk and mobile clients or handsets. Save mobile minutes, especially internationally. by using WiFi or 3G/4G mobile data channels for calling.

Accession enables you to integrate voice, instant messaging, video, and email into a single, cross platform user experience. Accession will become the primary means by which your employees communicate. Key benefits include:

• Softphone enables voice communications, either within the client itself or integrated with the desk phone or mobile device
• Corporate directory/contact management – communicate with a click of a mouse, via IM, voice, or video. Add and subtract contacts from in or outside your company, or integrate with your Outlook contacts
• “Presence” capabilities – know the status of your co-workers real time – available, away, in a meeting, or offline – so you know the best way to reach them
• Works with Windows and Mac- based operating systems
• Visual voicemail – listen to your voicemails in any order, also see the voice to text transcription
• Integrate with Outlook email to see presence status and click to dial or chat
• Integrate with CRM and business productivity tools such Salesforce, Sugar CRM, WebEx, and Google
  

A wealth of capabilities to make your business more productive. Hosted Voice includes a wealth of features and capabilities. They include:

1. Web portal enables users to manage calls, faxes, and voicemails; administrators have powerful features to configure business-level features.
2. Desktop and mobile client/app enable instant messaging and “presence” capabilities (if they are available or not) with your work group or entire company.
3. Outlook integration, click-to-dial, and voicemail-to-email integrates Hosted Voice into how you work every day.
4. Call Manager allows users to easily personalize the service to meet their individual needs – features like find-me/follow-me and simultaneous ring (with your mobile device)
5. Auto Attendant is highly flexible and works in tandem with music-on-hold to play music or messages.
6. Call logs provide a detailed record of your business’s usage; also deploy account codes to track at a greater depth.
7. Optional features include contact center capabilities, call recording, and audio conferencing.

User Features:

Caller ID with Name
Speed Dial, Short Codes, Intercom Codes
Automatic Call Back, Automatic Recall
Multiple Call Appearances, Call Waiting, Call Hold, Call Transfer
Call Hold/Park/Pickup
Paging/Intercom Features
Shared Line Appearance
End User Web Portal
Business Call Manager (BCM)
Receptionist Features
Voicemail
Voicemail to Email
Do Not Disturb
Contact Management
Click to Dial
Desk phone Customization
Desktop Client
Mobile apps – iOS + Android
Voicemail Transcription
Video Chat
Fax to Email
Call Jump
CRM Integration

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We specialize in creating easy to use Android, iOS and web applications. Our apps every day are helping to save lives, reduce crime, reinforce homeland security and drive business processes to excellence. More Information: Click Here

Mobile Apps Development
We specialize in developing Android and iOS mobile applications. Innovation and effective problem solving are two of our drivers. Either a public facing or internal app for your employees, we’ll create a scalable tool that will help meet your business objectives. It doesn’t matter how complicated it might look; we turn your ideas into great products. We happen to build beautiful, easy to use mobile apps.

Web Development
You might need to increase your web presence, or streamline internal processes interconnecting departments. You might also want to control the data received from your mobile apps. Our cloud based applications integrate with API’s or mobile applications, so you can monitor and control your business.

Cloud PBX is truly the last phone system you’ll ever need. It delivers best-in -class capabilities that are affordable for all. Cloud PBX Keeps your up-front investment to a minimun, as you are not purchasing an expensive on-site phone system. It’s completly scalable, meaning Cloud PBX grows with you as you grow your business. And since it’s cloud-based, new capabilities are continually added improved upon.

Cloud PBX delivers a slew of features to make your business more productive. It has all the features you’d expect, plus capabilities such as:

*Web Portal for end-users and administrators

*Mobile and desktop apps enable features such as Instant Messaging, call jump, video calling, and click-to-dial within Outlook

*Powerful business-grade features such as Auto Attendant and music-on-hold

*Optional contact center capabilities for call queuing, monitoring, and reporting

With Cloud PBX, there are no hidden costs; you simply pay a flat rate per phone per month. As your business expand, you can add new users to your account.

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