Accession enables you to integrate voice, instant messaging, video, and email into a single, cross platform user experience. Accession will become the primary means by which your employees communicate. Key benefits include:
- Softphone enables voice communications, either within the client itself or integrated with the desk phone or mobile device
- Corporate directory/contact management – communicate with a click of a mouse, via IM, voice, or video. Add and subtract contacts from in or outside your company, or integrate with your Outlook contacts
- “Presence” capabilities – know the status of your co-workers real time – available, away, in a meeting, or offline – so you know the best way to reach them
- Works with Windows and Mac- based operating systems
- Visual voicemail – listen to your voicemails in any order, also see the voice to text transcription
- Integrate with Outlook email to see presence status and click to dial or chat
- Integrate with CRM and business productivity tools such Salesforce, Sugar CRM, WebEx, and Google
