5 Cloud PBX Features that Your Hotel Can Benefit From


5 Cloud Features that Your Hotel Can Benefit From

It’s likely that your hotel already knows that VoIP would be a more cost effective communication service than an on premise phone system. This is absolutely true, Cloud PBX is cost effective when compared with an on premise phone system. However, the cost saving benefits are only the beginning. There are several features available that are specifically useful for hotels. Below are 5 ways your hotel could benefit from Cloud PBX features.

Hotline 
Using Hotline, your hotel lobby and guest room phones are just one more method to reach your customers. Instead of hearing a dial tone when they pick up the phone, guests will hear a prerecorded menu that could include information such as dining and excursions and the option to connect to different departments in the hotel, such as the concierge or front desk.

Music-on-Hold
Choose any song or number of songs to play for your guests as they wait on hold. This is a standard feature and does not require any additional purchase as it does when using an on premise phone system.

Call Jump and Find me Follow me
Hotel employees are always on the move –make them accessible by only providing one phone number. Using Find me Follow me, the incoming call will ring to all devices simultaneously, allowing the employee to pick up the call from whichever device is most convenient. Once the incoming call is picked up, Call Jump allows employees to send the call to any other device without having to hang up and redial.

Call Reports
Information is power! Use call reports to track data, such as call frequency, in order to help with staffing or to show effectiveness of marketing campaigns.

Premium Attendant
Use a prerecorded menu to give incoming callers information, such as location, as well as allow them to choose the department that they wish to be directed to.

For more information, visit our website, our Facebook, or related blog posts.

Related Blog Posts:
Key Benefits of Using Cloud PBX
Essential Steps to Improving Communication
What You Really Need to Know About Cloud PBX

33 thoughts on “5 Cloud PBX Features that Your Hotel Can Benefit From”

  1. Howdy! I realize this is somewhat off-topic however I needed to ask. Does operating a well-established website such as yours require a massive amount work? I’m completely new to writing a blog however I do write in my journal daily. I’d like to start a blog so I can share my experience and feelings online. Please let me know if you have any suggestions or tips for new aspiring bloggers. Appreciate it!| а

  2. Unquestionably imagine that that you stated. Your favourite justification appeared to be on the web the easiest thing to keep in mind of. I say to you, I certainly get irked at the same time as folks consider worries that they just don’t recognise about. You managed to hit the nail upon the highest as neatly as defined out the entire thing with no need side-effects , other people can take a signal. Will likely be again to get more. Thank you| а

  3. Today, I went to the beach front with my children. I found a sea shell and gave it to my 4 year old daughter and said “You can hear the ocean if you put this to your ear.” She put the shell to her ear and screamed. There was a hermit crab inside and it pinched her ear. She never wants to go back! LoL I know this is totally off topic but I had to tell someone!| а

Leave a Reply

Your email address will not be published.