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Accession enables you to integrate voice, instant messaging, video, and email into a single, cross platform user experience. Accession will become the primary means by which your employees communicate. Key benefits include:

• Softphone enables voice communications, either within the client itself or integrated with the desk phone or mobile device
• Corporate directory/contact management – communicate with a click of a mouse, via IM, voice, or video. Add and subtract contacts from in or outside your company, or integrate with your Outlook contacts
• “Presence” capabilities – know the status of your co-workers real time – available, away, in a meeting, or offline – so you know the best way to reach them
• Works with Windows and Mac- based operating systems
• Visual voicemail – listen to your voicemails in any order, also see the voice to text transcription
• Integrate with Outlook email to see presence status and click to dial or chat
• Integrate with CRM and business productivity tools such Salesforce, Sugar CRM, WebEx, and Google
  

A wealth of capabilities to make your business more productive. Hosted Voice includes a wealth of features and capabilities. They include:

1. Web portal enables users to manage calls, faxes, and voicemails; administrators have powerful features to configure business-level features.
2. Desktop and mobile client/app enable instant messaging and “presence” capabilities (if they are available or not) with your work group or entire company.
3. Outlook integration, click-to-dial, and voicemail-to-email integrates Hosted Voice into how you work every day.
4. Call Manager allows users to easily personalize the service to meet their individual needs – features like find-me/follow-me and simultaneous ring (with your mobile device)
5. Auto Attendant is highly flexible and works in tandem with music-on-hold to play music or messages.
6. Call logs provide a detailed record of your business’s usage; also deploy account codes to track at a greater depth.
7. Optional features include contact center capabilities, call recording, and audio conferencing.

User Features:

Caller ID with Name
Speed Dial, Short Codes, Intercom Codes
Automatic Call Back, Automatic Recall
Multiple Call Appearances, Call Waiting, Call Hold, Call Transfer
Call Hold/Park/Pickup
Paging/Intercom Features
Shared Line Appearance
End User Web Portal
Business Call Manager (BCM)
Receptionist Features
Voicemail
Voicemail to Email
Do Not Disturb
Contact Management
Click to Dial
Desk phone Customization
Desktop Client
Mobile apps – iOS + Android
Voicemail Transcription
Video Chat
Fax to Email
Call Jump
CRM Integration

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We specialize in creating easy to use Android, iOS and web applications. Our apps every day are helping to save lives, reduce crime, reinforce homeland security and drive business processes to excellence. More Information: Click Here

Mobile Apps Development
We specialize in developing Android and iOS mobile applications. Innovation and effective problem solving are two of our drivers. Either a public facing or internal app for your employees, we’ll create a scalable tool that will help meet your business objectives. It doesn’t matter how complicated it might look; we turn your ideas into great products. We happen to build beautiful, easy to use mobile apps.

Web Development
You might need to increase your web presence, or streamline internal processes interconnecting departments. You might also want to control the data received from your mobile apps. Our cloud based applications integrate with API’s or mobile applications, so you can monitor and control your business.

Cloud PBX is truly the last phone system you’ll ever need. It delivers best-in -class capabilities that are affordable for all. Cloud PBX Keeps your up-front investment to a minimun, as you are not purchasing an expensive on-site phone system. It’s completly scalable, meaning Cloud PBX grows with you as you grow your business. And since it’s cloud-based, new capabilities are continually added improved upon.

Cloud PBX delivers a slew of features to make your business more productive. It has all the features you’d expect, plus capabilities such as:

*Web Portal for end-users and administrators

*Mobile and desktop apps enable features such as Instant Messaging, call jump, video calling, and click-to-dial within Outlook

*Powerful business-grade features such as Auto Attendant and music-on-hold

*Optional contact center capabilities for call queuing, monitoring, and reporting

With Cloud PBX, there are no hidden costs; you simply pay a flat rate per phone per month. As your business expand, you can add new users to your account.

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NFV Pioneer Enables Network Operator to Meet Business Customer Needs With a Fully Virtualized Deployment That Reduces Time to Market and Infrastructure Costs.

October 26, 2015 – Metaswitch Networks, a pioneer in network functions virtualization (NFV) and a leading network software provider, today announced that Puerto Rico-based Optivon has deployed Metaswitch’s fully virtualized, integrated Business Communications solution. Metaswitch’s multi-tenant solution allows Optivon to deliver hosted PBX, unified communications, contact center, and SIP trunking services from software running exclusively on commodity servers in its cloud data center.

“We selected Metaswitch’s Business Communications solution because the virtualized platform provides us an exceptional amount of flexibility for growth,” says Optivon president and CEO Luis G. Romero-Font. “Metaswitch’s Clearwater Core IMS was also a very important factor in our decision. It will be the cornerstone of our IMS-based service applications.”

Metaswitch’s entire Business Communications solution feature set is virtualized, allowing network operators like Optivon to enjoy a faster time to market than with conventional approaches. With several announced NFV customers to date and dozens of proofs-of-concept ongoing, Metaswitch has proven expertise and experience handling NFV deployments of all sizes. Metaswitch’s virtualized solution also solves the broader NFV requirements that many traditional telecom equipment makers don’t yet address. For example, it offers flexible, network-wide licensing and the ability to perform thorough diagnostics on virtualized components.

“Network operators are looking for ways to reduce physical infrastructure, lower costs, increase their service agility, and speed innovative new services to market,” says Michael Howard, senior research director, carrier networks, at IHS. “Carriers will want to examine the Metaswitch approach, which is designed to address each of these pain points and help carriers give their business customers the advanced communications capabilities they need, with continuous scaling built in to accommodate new services and additional users.”

With Metaswitch, Optivon has the flexibility to add features more quickly, the ability to use its Metaswitch IP Multimedia Subsystem (IMS) to support advanced voice and video features, and the competitive advantage of being able to more easily offer communications services to customers outside its facilities-based networks.

“Metaswitch is helping Optivon accelerate its time to market with a cutting-edge, virtualized solution,” says Chris Carabello, senior director, product marketing, Metaswitch. “Network operators know that Metaswitch has a proven formula for deploying business communications quickly and successfully.”