Changes in technology are allowing small businesses to level the playing field with larger companies. Communication tools are superior and more affordable than they once were. This is especially true of cloud communication services. Is your business taking advantage of the mobility tools available? Below are a few tips on how mobility tools can help … Continue reading “Mobility Tips for Small Businesses”
For many of your customers, your contact center might be their first and only impression of your business. If you evaluated your contact center today, would you feel comfortable with that? Below are a few helpful hints to ensure your contact center is leaving a lasting, positive impression on your customers. Convey Knowledge Ensure that … Continue reading “4 Tips for a Successful Contact Center”
5 Cloud Features that Your Hotel Can Benefit From It’s likely that your hotel already knows that VoIP would be a more cost effective communication service than an on premise phone system. This is absolutely true, Cloud PBX is cost effective when compared with an on premise phone system. However, the cost saving benefits are … Continue reading “5 Cloud PBX Features that Your Hotel Can Benefit From”
On-premise phone systems are becoming a thing of the past. Businesses are demanding unified communication and reliability that simply cannot be provided using on premise PBX. Has your company made the move? If the answer is no, likely your reasoning is that your current on premise system works just fine. However, are there issues limiting … Continue reading “Key Benefits of Using Cloud PBX”
Trends change daily. How does your business stay relevant in the ever-changing marketplace? Take a look at the current trends in cloud communication services to see if your business is keeping up. Integration Long gone are the days of multiple solutions for your communication needs. Optivon provides Cloud PBX, Cloud ACD, and our mobile application, … Continue reading “Cloud Communication Trends”